Privacy Policy

Satou owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below). While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colors in our images will be rendered correctly on different computer monitors.

The protection and security of your personal information is one of our top priorities. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Satou.

By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms of Use. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorised by the Website to transact business on the Website (“Members”).

Please read the following terms of our privacy policy personal information that may be collected

Satou shall collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website, we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address. Please note that your IP address does not identify you personally.

No usage or services available on this Website are directed towards children. Satou does not knowingly collect Personal Information from children or sell its products to children.

We will only have information about you if you are willing to provide it. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change.

The details you provide may include your name, email address, delivery address, and telephone number. We will use this information to fulfil any order and to communicate with you when necessary.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please contact us on [email protected] and let us know.

Satou owns all the information collected via the Website. As applicable, the information collected by Satou shall be used to contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience.

Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors, etc. to enable them and Satou to perform their duties and fulfill your order requirements.

Satou does not allow any unauthorised persons or organisation to use any information that Satou may collect from you through this Website. In the event, Satou is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.

We understand that privacy is important to you, and we promise to look after your personal information.

We will never release your personal details to any outside company for mailing or marketing purposes.

Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here.

We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely. For questions, please email us at [email protected]